FAQ
Do you list the product ingredients?
We are proud to say all our ingredients are listed in INCI format on all of our products
Are your products good for adults and kids?
Absolutely! All our products are made with only the purest and highest quality ingredients available.
What is the shelf life for Love Natural products?
We recommend to store your products in a cold dark place without moisture and enjoy them within 12 months.
Is the triple body butter safe for pregnant women?
Yes! and it is amazing for your skin. It does not contain any essential oils, just the natural scents from Shea and Cocoa Butters.
SHIPPING
Where do you ship to?
At this time we only ship our products within Canada.
How long will it take to deliver my package?
All of our orders are typically shipped within 48 hours orders placed. During weekends and holidays orders are filled within 1-2 business days. Our carriers lead times can vary but within Canada are typically delivered within 5-7 business days.
Once your order ships you will receive a shipping confirmation email/message with tracking information. We do not require a signature upon receipt and we are not responsible for lost or stolen packages.
Please note that due to the current pandemic, orders may take longer to deliver as carriers are working with reduced staff rates but are doing their absolute best to ensure your packages arrive as soon as possible.
FREE SHIPPING over $50 (within Canada)
TRACKED STANDARD SHIPPING - $10
RETURNS
If any of our products arrive damaged, please take a picture of the item and the damaged package and send us an email with the pictures and order number and we will discuss available options.